Hotel Awards

CAA- Housekeeping Award-2019

2020 AAA/CAA Best of Housekeeping Recognition

CAA-award-2020It was a little dull and raining outside today, despite the weather forecast predicting it would be warm and sunny. It’s not the first and it won’t be the last time our weather forecasters don’t get it right. Show on…you bet! “With or without the sunshine this day is going to be incredibly rewarding” a voice inside quietly whispers.

The voice inside was explaining there’s going to be a pleasant surprise on this day but it was not evident until our assistant general manager received a message from our head office:

Best Western Award


  • Blog
  • 3 min read

Pembroke, Ontario- February 20, 2020—The Best Western Pembroke Inn and Conference Center in Pembroke has received the Best Western Hotels & Resorts Director’s Award for meeting exceptional quality standards.  The Director’s Award recognizes Best Western hotels scoring in the top 20 percent of more than 2,100 North American properties in quality assurance scores. Hotels must also meet Best Western’s requirements for design and high customer service scores to qualify for the distinction.

Hotel Service Award

PRESS RELEASE: Pembroke Hotel Wins Prestigious Service Award

  • Blog
  • 2 min read


Best Western Pembroke Inn & Conference Centre celebrates winning the most improved hotel for the second quarter in a row.

PEMBROKE ON: On this day, Best Western Pembroke Inn & Conference Centre, is proud to announce being awarded the elite “Most Improved Hotel” award.

In 2012 the hotel was purchased by new owners who vowed to remodel this hotel ideally located at the intersection of the Trans Canada Highway (17) and Highway 41 in Pembroke. Since this date the hotel has been constantly evolving to eventually gain the recognition of Best Western International.