Employment Opportunities

Your Job Opportunities at Best Western Pembroke

Hotel Job Opportunities

POSITION TITLE: Maintenance Worker / Handyman

You are at the heart of the hotel! As a Hotel Maintenance Worker, you will be part of a team that takes ownership of ensuring that our guests are provided with a memorable experience. Join us today and receive perks!

What’s in it for you:

  • Subsidized employee accommodation for relocating individuals
  • Reduced employee rates at Best Western International Hotels
  • Learning programs through Best Western University
  • Ability to make a difference through Best Western for a better World

What you will be doing:

  • Maintain all assigned guestrooms and common areas to standard
  • Take initiative to add a personalized experience for the guest
  • Take ownership of guests’ privacy and belongings, while ensuring exceptional service
  • Other duties as assigned
Expected start date: Immediate Job Types: Full-time, Part-time, Permanent Salary: $17.05 per hour with performance increase after 6 months

Additional pay:

  • Overtime Pay
  • Tips

Benefits:

  • Company events
  • Discounted or free food
  • Flexible schedule
  • On-site gym & pool
  • On-site parking

Schedule:

  • 8-hour shift
  • Day shift
  • Holidays
  • Monday to Friday
  • Night shift
  • No weekends
  • Overtime
  • Weekends

Experience:

  • Minimum 1-year previous job experience

Work remotely:

  • No

POSITION SUMMARY:

Keep all equipment in good repair with a minimum of downtime by providing day-to-day maintenance of the hotel. And to Complete maintenance work orders from all departments on a timely basis by following hotels standard operating procedures. Continually work towards and support the improvement of engineering service to guests, other departments and fellow staffs.

MAINTENANCE WORKER DUTIES AND RESPONSIBILITIES:

  • Conducting routine inspections of premises and equipment.
  • Performing preventative maintenance.
  • Handling basic repairs and maintenance.
  • Diagnosing mechanical issues and correcting them as instructed by senior Maintenance Worker.
  • Perform installations, assembling, fittings, repairs, and replacements as needed.
  • Provide assistance to co-workers when needed.
  • Install appliances and equipment.
  • Set up for functions
  • Minor janitorial duties, including, but not limited to daily garbage removal, recycling management, storage room organization and cleanup.
  • Carpentry and general repairs such as fence work, drywall work, calking and sealing etc.
  • Keep records of complete and incomplete assignments, providing details of the events contributing to incomplete tasks.
  • Will be asked to work on weekends, holidays and late-night shifts.

PREREQUISITES:

To be able to work in a neat and efficient manner, keeping work areas clean and well organized. Ability to multi-task in busy environment and adheres to hotel the Standard Operating Procedures.

 Requirements:

  • Effective communication skills
  • Able to stand, squat, kneel, walk etc., for extended periods of time
  • Tolerance for chemical cleaning products
  • Able to lift, push, carry and pull 50-100 lbs
You are at the heart of the hotel! As a Hotel Attendant, you will be part of a team that takes ownership of ensuring that our guests are provided with a memorable experience. Join us today and receive perks!

What’s in it for you:

  • Subsidized employee accommodation for relocating individuals
  • Reduced employee rates at Best Western International Hotels
  • Learning programs through Best Western University
  • Ability to make a difference through Best Western for a better World

What you will be doing:

  • Clean all assigned guestrooms to standard
  • Take initiative to add a personalized experience for the guest
  • Take ownership of guests’ privacy and belongings, while ensuring exceptional service
  • Other duties as assigned
Expected start date: Immediate Job Types: Full-time, Part-time, Permanent Salary: $15.67 per hour with performance increase after 6 months Additional pay:
  • Overtime Pay
  • Tips

Benefits:

  • Company events
  • Discounted or free food
  • Flexible schedule
  • On-site gym & pool
  • On-site parking

Schedule:

  • 8-hour shift
  • Day shift
  • Holidays
  • Monday to Friday
  • Night shift
  • No weekends
  • Overtime
  • Weekends

Experience:

  • Minimum 1-year previous job experience
Work remotely:
  • No

Responsibilities & Duties:

  • Dusting, sweeping, mopping, and vacuuming guest rooms, bath rooms, lobby, and hallways
  • Basic Maintenance of equipment and items on property
  • Removing rubbish and recycling daily
  • Notifying Management of need for repairs
  • Responding to guest queries and requests
  • Maintaining and cleaning pool, hot tub and surrounding area
  • Snow & leaf removal, as well as other landscaping responsibilities
  • Set up and tear down meetings and events, cleaning and returning equipment to its proper location.
  • Assisting with cleaning and maintenance of all conference areas
  • Uphold the highest level of customer service
  • Maintain a friendly and approachable attitude towards guests and staff.
  • Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, and thank guests with genuine appreciation.
  • Follow Health and Safety practices at all times.
  • Complete all other duties as assigned.

Requirements:

  • Effective communication skills
  • Able to stand, squat, kneel, walk etc., for extended periods of time
  • Tolerance for chemical cleaning products
  • Able to lift, push, carry and pull 50-100 Lbs
Able to life above objects up stairs at least 50 pounds

POSITION TITLE: Guest Services Representative

Join a hotel team with a big heart! As a Guest Services Representative, you will be part of a team that takes ownership of ensuring that our guests are provided with a memorable experience. Join us today and receive perks!

What’s in it for you:

  • Subsidized employee accommodation for relocating individuals
  • Reduced employee rates at Best Western International Hotels
  • Learning programs through Best Western University
  • Ability to make a difference through Best Western for a better World

What you will be doing:

  • Welcome Guests quickly, efficiently and warmly making the best possible first impression
  • Take initiative to add a personalized experience for the guest
  • Take ownership of guests’ requests, while ensuring exceptional service
  • Other duties as assigned
Expected start date: Immediate Job Types: Full-time, Part-time, Permanent Salary: $15.67 per hour with performance increase after 6 months

Additional pay:

  • Overtime Pay
  • Tips

Benefits:

  • Company events
  • Discounted or free food
  • Flexible schedule
  • On-site gym & pool
  • On-site parking

Schedule:

  • 8-hour shift
  • Day shift
  • Holidays
  • Monday to Friday
  • Night shift
  • No weekends
  • Overtime
  • Weekends

POSITION SUMMARY:

  • Answer phones and take reservations
  • Answer phones and direct calls to other departments
  • Check guests in and out
  • Take payment and pre authorizations
  • Balance till and payment methods
  • Take guest requests and pass to the appropriate departments, i.e. maintenance, housekeeping, restaurant
  • Take note of any maintenance issues and pass along to the AGM or person in charge of this in the absence of the AGM following company policies and procedures
  • Ability to multitask in a busy environment
  • Keep a clean and safe work area as per Company guidelines
  • Ensure personal appearance and hygiene are well maintained
  • Ensure that all ‘to go breakfasts’ inventory needs are passed to the kitchen nightly
  • Ensure that coffee station and water station is always stocked
  • Standing, for long periods at a time.
  • All other duties as assigned by AGM or department manager

Experience:

  • Minimum 1-year previous job experience

Work remotely:

  • No

Restaurant Job Opportunities

POSITION TITLE: Line Cook

Join a restaurant team with a big heart! Located in the beautiful Ottawa Valley, with world class whitewater rafting, gorgeous kayaking and hiking trails, Westwinds Restaurant is located in the Best Western Pembroke Inn & conference Centre, the Ottawa Valleys premier Wedding and Event facility. As a Line Cook at Westwinds, you will be part of a team that takes ownership of ensuring that our guests are provided with a memorable experience. Join us today and receive perks!

What’s in it for you:

  • Subsidized employee accommodation for relocating individuals
  • Reduced employee rates at Best Western International Hotels
  • Learning programs through Best Western University
  • Ability to make a difference through Best Western for a better World

What you will be doing:

  • Preparing food items, Following recipes and portion controls
  • Take initiative to add a personalized experience for the guest
  • Take ownership of guest special requests, while ensuring exceptional service
  • Other duties as assigned
Expected start date: Immediate Job Types: Full-time, Part-time, Permanent Salary: Entry level starting at $15.67 per hour. Negotiated wages for experienced line cooks. $300.00 signing bonus after 3 months of successful employment, and another $300.00 after 6 months of successful employment.

Additional pay:

  • Overtime Pay
  • Tips

Benefits:

  • Company events
  • Discounted or free food
  • Flexible schedule
  • On-site gym & pool
  • On-site parking

Schedule:

  • 8-hour shift
  • Day shift
  • Holidays
  • Monday to Friday
  • Night shift
  • No weekends
  • Overtime
  • Weekends

Experience:

  • Minimum 1-year previous job experience

Work remotely:

  • No

Job duties

  • Demonstrate a warm and professional attitude when interacting with all guests and co-workers.
  • Arrive for your shift ready to work, and in your full uniform including nametag. Uniforms are the employee’s responsibility and will be deducted from your pay.
  • Be knowledgeable about our menus and how we prepare and serve our dishes.
  • Be accountable for your mistakes.
  • Cook, prepare and prep food to our service standards.
  • When outside of the kitchen, ensure you are looking presentable.
  • Work efficiently and maintain a clean and organized work environment at all times.
  • Be effective in communicating with all other departments in the Restaurant.
  • Follow our company’s policies and procedures at all times.
  • Deep clean kitchen, stoves, mixers, and other machines as required.
  • Be sure to follow our exact recipes and portion control guide lines.
  • Log and track any waste products.
  • Ensure that prep sheets and line stocking is being done.
  • Complete shift check list during each scheduled shift and create a plan of action for your shift
  • Provide consistency and ensure the quality of our product is being met.
  • Function buffet set up and clean up as required.
  • Check stocking levels and replace when appropriate. Be sure to tell someone before we are out of things.
  • Always show a united front with all other departments.
  • Smile!
Reports to the Executive Chef & Sous Chef

POSITION TITLE: Server/Bartender

Join a hotel team with a big heart! As a Food & Beverage service professional at Westwind’s, you will be part of a team that takes ownership of ensuring that our guests are provided with a memorable experience. Join us today and receive perks!

What’s in it for you:

  • Subsidized employee accommodation for relocating individuals
  • Reduced employee rates at Best Western International Hotels
  • Learning programs through Best Western University
  • Ability to make a difference through Best Western for a better World

What you will be doing:

  • Welcome Guests quickly, efficiently and warmly making the best possible first impression
  • Take initiative to add a personalized experience for the guest
  • Take ownership of guests’ requests, while ensuring exceptional service
  • Other duties as assigned
Expected start date: Immediate Job Types: Full-time, Part-time, Permanent Salary: $15.67 per hour with performance increase after 6 months

Additional pay:

  • Overtime Pay
  • Tips

Benefits:

  • Company events
  • Discounted or free food
  • Flexible schedule
  • On-site gym & pool
  • On-site parking

Schedule:

  • 8-hour shift
  • Day shift
  • Holidays
  • Monday to Friday
  • Night shift
  • No weekends
  • Overtime
  • Weekends

POSITION SUMMARY:

  • Demonstrate a warm and professional attitude when interacting with all guests and co-workers.
  • Arrive for your shift ready to work, and in your full uniform including nametag. Uniforms are the employee’s responsibility to purchase after the 3-month probationary period.
  • Be knowledgeable about our dining menus, drink menus and daily features.
  • Work efficiently and maintain a clean work environment at all times.
  • Be effective in communicating with all other departments in the Restaurant.
  • Keep the restaurant clean and tidy, as this is the first thing our guests see when they walk in.
  • Ask questions when you are unsure how to do something. If a guest asks you a question you are not sure the answer to, let the guests know you are unsure and you will get back to them.
  • Follow our company’s policies and procedures at all times.
  • Upsell menu items wherever possible. Be aware of products we are out of and our daily soups and features.
  • Complete shift check list during each scheduled shift.
  • Responsible for coffee service set up and clean up when required.
  • Be accurate and consistent when taking and inputting reservations.
  • Provide consistency in our service standards and ensure the quality of our product is being met.
  • Work with the front of house team to create the best possible dining experience for our guests.
  • Strive to always provide the best service to our guests.
  • Function and bar set up, service and clean up.
  • Ensure you are checking the reservation book at the beginning, during and end of your shift.
  • Deal with any guest complaints in a calm and professional manner. Pass along all complaints to the management team.

Experience:

  • Minimum 1-year previous job experience

Work remotely:

  • No

Fitness Job Opportunities

No current job opportunities.