Receiving the Tripadvisor Travelers’ Choice Award

The Best Western Pembroke Inn & Conference centre strives to ensure every guest that stays with us has everything they want. We accomplish this with the type of enthusiasm that is often noticed by our guests as can be seen in many of our reviews…

    
 
 
        
   justin casey 
 2023-11-27
 
 
  conveniently located with a great pool and hot tub!
  
 
       
   Berniece Lacey 
 2023-11-15
 
 
  We loved staying here for two months that I got a job there and have been there ever since. Beautiful place with amazing coworkers
  
 
       
   Bob Pearce 
 2023-10-23
 
 
  Clean and well presented
Ok restaurant inside with "just ok" food
  
 
       
   Greg Crossett 
 2023-10-23
 
 
  Can't complain 😌
  
 
       
   Thee Mr C. 
 2023-09-11
 
 
  Excellent spot on my travels!
  
 
  
  
 
 
   Google rating score: 4.3 of 5, based on 814 reviews

We recently received recognition from our brand management department that we would like to share.

It is my honor to congratulate your property and your entire hotel team on earning a 2023 Tripadvisor Travelers’ Choice Award. This recognition honors hotels that meet the highest standards of customer service, consistently receiving positive reviews and ratings from travelers. This accomplishment, one of our industry’s most prestigious, is truly a testament to your hotel’s outstanding leadership and commitment to providing guests with exceptional experiences.

I am proud that by working together we have built a strong portfolio of hotels around the world, helping our guests create meaningful memories no matter where their travels take them. We are particularly grateful for hotels such as yours that go above and beyond to exceed guest expectations with each and every stay. As a close-knit hotel family who rises together, your achievements elevate the perception of our brand, benefiting your fellow hoteliers and our entire organization.

On behalf of the BWH Hotels family, congratulations once again on receiving this tremendous recognition.

I send you and your teams warm wishes for continued success as a valued member of our global portfolio.

Sincerely,
Michael Morton
VP, Brand Management & Member Services

Thank you to our guests for taking the time to share their experience and to Brand Management for sending us this wonderful news. We will continue our efforts to exceed guest expectations.